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  Faq
General
How can I contact you?
I own a business in the Netherlands/ Belgium. Can I purchase excl. VAT?
I want to pay by Wire Transfer, which are your bankaccountnumbers?
I am experiencing trouble with my shopping cart. What might be wrong?
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Warning!!! New Nintendo DSi Firmware release 1.4 doens't work with current Flash cards.

CD-DVD media
What is a good CD-R?
Why do you mention the media code and what is it?
My DVDs aren't compatible with my burner, can I return them?
What is the difference between DVD-R and DVD+R?
Help! My burner doesn't recognize the new discs.
To stick or not to stick... Is labeling media with stick-on labels a good idea?
How much data can you fit onto a 4.7 GB DVD?
How do I Clean a CD or DVD?
How often can you rewrite a DVD/CD- RW ?
Wat is het verschil tussen Audio CD-R's (for music only) en standaard CD-R's?
What do all these abbreviations mean?ATIP, BLER, CAV,...
Can I throw away my master tapes once I've copied them on DVD?
How long will it take for me to burn a 4.7 GB DVD and a 8.5 GB DVD DL?
I received a different Mediacode / ATIP than mentioned on your website.!
Lightscribe .... What is LightScribe and how should you use it?

Orders
Shipping costs, cash on delivery .. ? Find out more about our shipping costs.
Can I add, change or remove items from my order after it has been submitted?
What are your terms of delivery?
What happens with my package if I'm not at home?
3 days ago, I ordered an article and now it has suddenly dropped in price.
I only received a small part of my order! What to do..?
I just received my order and it turns out I've ordered a wrong article. Can I return this?
Can I still cancel a confirmed order?
Do you deliver media to Belgium?

Ink
How to install a new ink cartridge?
Trouble shooting your ink cartridge problems
How many times can I refill my cartridge?
Can I refill all 3 colours of my colour cartridge at the exact same time?
HP - Help, ik krijg een “No ink” bericht na het hervullen (lampje op de printer blijft actief).
Ik heb mijn epson cartridge hervuld, maar de printer geeft nog steeds aan dat de cartridge leeg is, wat nu?

Warranty
Heb ik garantie op aangekochte media?

Draagbaar geheugen
Waarvoor gebruik je draagbaar geheugen?
CompactFlash : Zo werkt het..
SecureDigital High Capacity of SDHC : Zo werkt het...
SecureDigital of SD : Zo werkt het...
Memory Stick en Memory Stick Pro Duo : Zo werkt het...